The ISO 9000 family is among ISO's most widely known standards ever. ISO 9000 standards are implemented by some 887 770 organizations in 161 countries. ISO 9000 has become an international reference for quality management requirements in business-to-business dealings.

The ISO 9000 family is primarily concerned with "quality management" . This means what the organization does to fulfil:

• the customer's quality requirements, and
• applicable regulatory requirements, while aiming to
• enhance customer satisfaction, and
• achieve continual improvement of its performance in pursuit of these objectives.